LeadCRM | Terms Of Use
1. Acceptance of Terms and User Acknowledgment
These Terms of Use (“Terms”) govern your access to and use of the LeadCRM website, browser extension, mobile application, desktop software, APIs, and any other technology we provide (collectively, the “Platform”).
By accessing or using the Platform, you explicitly acknowledge, understand, and agree that:
- You have read and understood these Terms and our Privacy Policy
- You accept full responsibility for your use of third-party platforms
- You will comply with all applicable third-party terms of service
- You understand the risks associated with third-party platform integration
- You release LeadCRM from any liability related to third-party platform issues
2. About LeadCRM and Governing Law
LeadCRM is a brand owned and operated by Halfpixel Gaming Solutions Pvt Ltd, a company incorporated under the laws of India. These Terms constitute a legally binding agreement between you and us regarding your use of the Platform.
3. Third-Party Platform Integration Risks and User Responsibility
MANDATORY RISK ACKNOWLEDGMENT
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:
Third-Party Platform Risks:
- Account Restrictions: Your accounts on third-party platforms may be suspended, restricted, banned, or terminated at any time
- Terms Violations: Your use of our Platform may violate third-party platform terms of service
- Policy Changes: Third-party platforms may change their policies without notice, affecting your ability to use our Platform
- Legal Action: Third-party platforms may take legal action against you for terms violations
- Data Loss: You may lose access to data, connections, or content on third-party platforms
Your Absolute Responsibility:
- Compliance Obligation: You are solely responsible for ensuring compliance with all third-party platform terms of service
- Legal Consequences: You accept full responsibility for any legal consequences arising from your use
- Due Diligence: You must review and understand all applicable third-party terms before using our Platform
- Risk Assessment: You must assess and accept all risks associated with third-party platform integration
- Professional Advice: You should seek legal advice if uncertain about compliance requirements
3.1 No Affiliation or Endorsement
LeadCRM is not affiliated with, endorsed by, sponsored by, or connected to any third-party platforms. We do not guarantee:
- Compatibility with third-party platforms
- Continued access to third-party services
- Compliance with third-party terms of service
- Protection from third-party enforcement actions
3.2 Platform-Specific Warnings
4. Eligibility and Account Registration
4.1 Age and Legal Capacity
You must be at least 18 years old and have the legal capacity to enter into binding agreements to use the Platform. By using the Platform, you represent and warrant that you meet these requirements.
4.2 Account Creation and Security
To access certain features, you must create an account by providing current, complete, and accurate information. You are solely responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Immediately notifying us of any unauthorized use
- Ensuring your account information remains current and accurate
5. Platform License and Prohibited Uses
5.1 License Grant
Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable, limited license to access and use the Platform for your legitimate business purposes only.
5.2 Prohibited Activities
You expressly agree NOT to:
- Violate any third-party platform terms of service or policies
- Use the Platform for any unlawful, harmful, or fraudulent purposes
- Create fake accounts or provide false information to third-party platforms
- Engage in any form of harassment, spam, or abusive behavior
- Attempt to circumvent third-party platform security measures
- Use automated tools in violation of third-party platform policies
- Interfere with Platform security or integrity
- Reverse engineer or decompile any Platform components
- Share your account credentials with unauthorized parties
- Use the Platform to infringe on intellectual property rights
6. Data and Content
6.1 Your Content and Data
You retain ownership of content you submit to the Platform (“User Content”). By submitting User Content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, store, and process such content solely to provide Platform services.
6.2 Third-Party Data
7. Payment Terms and Billing
7.1 Subscription Fees
- Monthly subscription fees are billed in advance
- You authorize automatic recurring charges to your selected payment method
- All fees are non-refundable except as specifically stated below
- Prices are subject to change with 30 days’ notice
7.2 Refund Policy
New Subscriptions Only: Pro rated refunds are available within 7 days of initial payment for new subscriptions. Contact [email protected] with your order ID.
No Refunds For:
- Subscription renewals (7-day email reminder provided)
- Third-party platform restrictions or account suspensions
- Promotional offers or discounts
- Partial subscription periods
- Service interruptions due to third-party platform changes
8. Platform Availability and Modifications
We strive to maintain Platform availability but do not guarantee uninterrupted service. We reserve the right to:
- Modify, update, or discontinue Platform features without notice
- Perform maintenance that may temporarily affect availability
- Make changes for security, legal, or operational reasons
- Restrict access to comply with third-party platform requirements
9. Comprehensive Disclaimers and Limitations
9.1 Platform Disclaimer
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
- COMPATIBILITY WITH THIRD-PARTY PLATFORMS
- UNINTERRUPTED OR ERROR-FREE OPERATION
- ACCURACY, COMPLETENESS, OR RELIABILITY OF DATA
- COMPLIANCE WITH THIRD-PARTY TERMS OF SERVICE
9.2 Third-Party Platform Risks
YOU ACKNOWLEDGE AND ACCEPT THAT:
- Use at Your Own Risk: Use of third-party platforms through our service is entirely at your sole risk
- No Guarantees: We provide no guarantees regarding third-party platform compatibility, access, or compliance
- Account Consequences: Your third-party accounts may be suspended, restricted, or terminated without notice
- Legal Exposure: You may face legal action from third-party platforms for terms violations
- Data Loss: You may lose access to data, connections, or content on third-party platforms
- Service Interruptions: Third-party platform changes may interrupt or terminate our service functionality
9.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY INDIAN LAW:
- Liability Cap: Our total liability shall not exceed ₹10,000 or the amount you paid us in the past three months, whichever is greater
- Excluded Damages: We are not liable for indirect, incidental, special, consequential, or punitive damages
- Business Losses: We are not liable for business interruption, lost profits, data loss, or reputational damage
- Third-Party Actions: We are not liable for any actions taken by third-party platforms against you
- Compliance Failures: We are not liable for your failure to comply with third-party terms of service
10. Comprehensive Indemnification
10.1 Your Indemnification Obligations
You agree to defend, indemnify, and hold harmless Halfpixel Gaming Solutions Pvt Ltd, its officers, directors, employees, agents, affiliates, and representatives from and against any and all claims, demands, actions, suits, damages, liabilities, losses, settlements, judgments, costs, and expenses (including reasonable attorneys’ fees and legal costs) arising from or relating to:
Platform-Related Claims:
- Your use of or access to the Platform
- Your violation of these Terms or any applicable law
- Your User Content or data submitted to the Platform
- Your breach of any representation or warranty made herein
Third-Party Platform Claims:
- Terms of Service Violations: Any violation of third-party platform terms of service or policies
- Account Restrictions: Any restrictions, suspensions, or terminations of your third-party accounts
- Legal Actions: Any legal action taken by third-party platforms against you
- Data Misuse: Any misuse of data obtained through third-party platforms
- Intellectual Property: Any intellectual property infringement claims related to your use of third-party platforms
Compliance and Legal Claims:
- Your failure to comply with applicable laws and regulations
- Privacy law violations related to your data processing activities
- Regulatory enforcement actions against you
- Claims arising from your business practices or customer relationships
Indemnification Procedures:
- Notice: We will provide prompt written notice of any claim
- Control: You will have sole control of the defense and settlement of claims
- Cooperation: We will provide reasonable cooperation at your expense
- No Settlement: You may not settle any claim without our prior written consent
10.2 Survival of Indemnification
These indemnification obligations will survive termination of these Terms and your use of the Platform.
11. Termination
11.1 Your Right to Terminate
You may cancel your account at any time by contacting [email protected]. Upon termination:
- Platform access will be immediately disabled
- User Content may be deleted within 30 days
- No refunds will be provided except as stated in these Terms
- Your indemnification obligations will survive termination
11.2 Our Right to Terminate
We may immediately terminate your account without notice if you:
- Violate these Terms or applicable laws
- Engage in harmful, fraudulent, or abusive activities
- Fail to pay required fees
- Use the Platform in ways that may harm our business or reputation
- Violate third-party platform terms of service
- Face legal action from third-party platforms
12. General Provisions
12.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Platform and supersede all prior agreements and understandings.
12.2 Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
12.3 Amendments
We may update these Terms from time to time. Material changes will be communicated via email or Platform notice. Continued use after changes constitutes acceptance.
12.4 Dispute Resolution
12.5 Force Majeure
We are not liable for any failure to perform due to circumstances beyond our reasonable control, including third-party platform policy changes, natural disasters, government actions, or network failures.
13. Contact Information
For questions about these Terms or to exercise your rights:
Email: [email protected]
Response Time: We aim to respond within 48 hours
FINAL CRITICAL NOTICE
BY USING LEADCRM, YOU EXPLICITLY ACKNOWLEDGE THAT:
- You have read, understood, and agree to these Terms
- You accept full responsibility for third-party platform compliance
- You understand the risks of account restrictions and legal action
- You agree to indemnify LeadCRM for any claims arising from your use
- You waive any right to hold LeadCRM responsible for third-party platform issues
IF YOU DO NOT AGREE TO THESE TERMS AND RISKS, DO NOT USE THE PLATFORM.
