Most Popular Questions

1. Where can I find the LeadCRM options page?

You can go to your Google Chrome browser and click three dots at the top-right corner of chrome browser, then go to “More Tools”, then “Extensions”, and search for LeadCRM, and then click on “Details” and click “Extension Options”.

2. Does the LeadCRM fetch contact details such as, phone number and email?

Yes, it fetches the contact details of LinkedIn users, if it is added and available on users’ LinkedIn profile.

3. Which CRM systems do you offer to integrate with?

Currently, we are offering only HubSpot, but planning to expand our integrations by adding more CRMs, like Insightly, Close.io, Salesforce, Zoho, Pipedrive, Greenhouse, CATS, and PCRecruiter in the near future.

4. Does LeadCRM support with LinkedIn all plans?

Yes, LeadCRM supports LinkedIn all plans?

5. How many profiles can I match with my CRM using LeadCRM?

LeadCRM offers profile matching to your CRM without any limitations. However, LinkedIn has a limitation of nearly 300 profile views a day and also there are restrictions on the number of API calls that LeadCRM makes to your CRM.

6. Can I synchronize LinkedIn messages with my CRM?

We are currently working on this feature and it should be ready shortly. Also, after more CRM are added, we will start implementation on those other CRMs too.

7. Do you offer to develop a custom feature for our organization?

You can drop us an email for your request to [email protected] and we will take it into account what we can do for it.

8. Do you offer integration with other software/apps/sites than LinkedIn?

Our main focus is LinkedIn and various CRM systems, and currently not providing other than those services.

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    Payment and Billing Related Questions

    1. How to subscribe to LeadCRM?

    You can subscribe to our LeadCRM by two methods;

    (A) Go to the Leadcrm.io website and click on the “SIGN UP” on the top right-hand side. It will take you to the “Register Page” and fill in the required details or,

    (B) You can send us a request via our website at leadcrm.io or email us at [email protected].

    2. . How to start my free trial of LeadCRM?

    You can start your free trial by visiting us at leadcrm.io and clicking on “Enjoy LeadCRM Trial Version For Free”, and click on “Start Your Free Trial”.

    3. What is the time duration of free trial?

    The duration of the free trial version is 15 DAYS.

    4. Is LeadCRM trial version completely free or does it require any credit card details?

    Yes, our LeadCRM trial version is completely free and does not require any credit card or payment details.

    5. My purchase has not been completed to subscribe to LeadCRM, what should I do, my credit card is declined?

    It means that there is an issue with your bank completing your transaction or not approving it. You should contact your bank in this matter and ask them to clear it. You may have a limit on internet or overseas transactions; lift that limit if you have.

    Additionally, you can try making payment via a different internet browser or try a different bank’s credit card or PayPal is also an option.

    6. What happens after my free trial ends?

    After your trial version ends, you will get an option to subscribe to our LeadCRM.

    7. How to cancel my LeadCRM subscription?

    You can cancel/un-subscribe to our LeadCRM in two ways;

    (A) Go to the LeadCRM option page and choose the “Subscription Settings” tab and click on “Unsubscribe” or,

    (B) You can send us a request via visiting our website leadcrm.io or email us at [email protected].

    8. How to uninstall the LeadCRM extension from my browser?

    To uninstall the LeadCRM extension, go to your Google Chrome browser and select “More Tools”, and then “Extensions”, then go to LeadCRM and turn off the blue slider by sliding from right to left. It will disable LeadCRM. If you need to uninstall it, click on the “Remove” option, it will uninstall LeadCRM completely from your Google Chrome browser.

    NOTE: By uninstalling or disabling LeadCRM from your browser, will not affect or cancel your LeadCRM subscription if you have subscribed to our plan.

    9. Can I change or edit my payment details such as, email/credit card information?

    Yes, you can do so by visiting at _____ which is a payment processing vendor of LeadCRM. Create an account for that with the same email you used when subscribing to our LeadCRM. Once your account is created, you will be able to edit your payment details.

    10. How to transfer my LeadCRM subscription to another email?

    In order to transfer your subscription, you need to send us a request through leadcrm.io/contact-us/ contact-us or email us at [email protected].

    11. Can I have more than one LeadCRM account on the same billing?

    Yes, you can have multiple LeadCRM accounts. Please send us an email list that you wish to have on the same billing. Then we will provide you a purchase link.

    12. How do I add or remove secondary users to my billing?

    You can do it by contacting us via live support at leadcrm.io or you can directly send us an email at [email protected].

    13. It shows that my subscription has expired on LeadCRM, but I have made payment!

    Do not panic! Please reach us at [email protected] or through our live chat at leadcrm.io, we will sort it out as soon as possible.

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